Refunds and Cancellations Policy

At Freelance WordPress Developer, we strive to provide the best WordPress maintenance services to ensure your website operates smoothly and securely. However, we understand that circumstances may arise where you need to cancel or request a refund. Below is our global policy for refunds and cancellations:

Refund Policy

  1. Monthly Plans
    • Refunds are available only within the first 7 days of service if you are unsatisfied with our work.
    • After 7 days, no refunds will be issued as the services for the month will have already been rendered.
  2. Annual Plans
    • For annual plans, refunds are available only within the first 14 days of purchase.
    • After 14 days, no refunds will be issued. However, you may cancel your plan, and services will continue until the end of the billing period.
  3. Custom Maintenance Services
    • Refunds for custom or one-time services (e.g., website fixes, speed optimization, or malware removal) are not available once the work has commenced.
  4. Denial of Refunds
    • Refunds will not be issued in the following cases:
      • You fail to provide necessary information or access required to perform the service.
      • The issue(s) you want resolved fall outside the scope of our agreed services.
      • Services were terminated due to a violation of our Terms and Conditions.

Cancellation Policy

  1. Monthly Plans
    • You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing cycle, and no further charges will be made.
  2. Annual Plans
    • Annual plans can be canceled at any time. However, no partial refunds will be provided for unused months after the refund eligibility period (14 days).
  3. Custom Maintenance Services
    • Once payment is made and work has commenced, cancellations are not allowed.

How to Request a Refund or Cancellation

  • Send an email to rajanwebdev@gmail.com with the subject line “Refund Request” or “Cancellation Request.”
  • Include your full name, email address used for the purchase, and details of the service plan.
  • Refunds (if applicable) will be processed within 7-10 business days after approval.

We value your trust and are committed to resolving any issues promptly. For any questions or concerns about our Refunds and Cancellations Policy, please contact our support team at contact@rajanwebdev.com.

Thank you for choosing Freelance WordPress Developer  for your WordPress maintenance needs!

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